Friday, October 09, 2009

cellphone companies SUCK BALLS!

...'this is my letter to FIDO (via the website) to them, as i'm currently still trying to get my cell to be fixed - i've been on the phone now almost 90 minutes'...

yes, i have a really big problem - ESPECIALLY with the technical support operators. you know, i've been a customer with fido for many years and i've had nothing but trouble and i'm to the point where i'm ready to walk away from you and the horrible customer/tech support i continue to face EVERYTIME i call. i can't tell you how many times i've called to have tech support on a new phone that should be working and be told by your operators that it must be something I'M doing wrong and that there is no possible way that the problems i'm facing could occur. it's ridiculous. i've been currently on the this morning for over an hour with different reps...not only have i been on the phone with them this long i've had to constantly repeat myself over and over again about the same problems... don't you guys communicate with one another? do you know how frustrating it is to keep repeating myself, over and over again, and then - told i'm the one with the problem?! 2 words comes to mind when i'm talking to you...the first one starts with an F and the second starts with a Y. you figure it out. i'm now still currently on the phone with your 'top notch' customer/service and yes, i am being sarcastic, it's over 65 minutes and counting. and still, not one person has helped me or fixed this stupid phone. great job fido. well done. *eyeroll*

DINKY'S NOT HAPPY.... DINKY WILL SMASH!